1. Profit vs. People: Understanding Business Ethics
Business ethics are the moral principles and values that guide a business's decisions and actions. In a private sector business, the main objective is often to maximise profit for its owners (shareholders). This can create a conflict with the interests of other stakeholders. For example, to keep costs low and profits high, a business might be tempted to pay low wages, use cheap materials that pollute the environment, or be less than honest in its advertising. Acting ethically means considering the impact of decisions on all stakeholders—employees, customers, the community, and the environment—not just on profit.
Key term
Examiner insight
Common pitfall
Worked example 14 marks
A fast-fashion retailer, 'TrendNow', can source t-shirts from Supplier A for £2 per unit. Supplier A is known to pay very low wages and have poor factory conditions. Alternatively, Supplier B offers ethically-made t-shirts for £4 per unit. Explain why 'TrendNow' faces an ethical dilemma. [4 marks]
- 1
- Identify the core conflict: The dilemma is between profit and ethics. Choosing Supplier A would lead to lower costs and higher profit margins on each t-shirt sold.
- 2
- Explain the profit motive: For every 1,000 t-shirts, using Supplier A costs £2,000, while Supplier B costs £4,000. This £2,000 difference directly impacts the business's profitability.
- 3
- Explain the ethical consideration: Choosing Supplier A means 'TrendNow' would be supporting the exploitation of workers and benefiting from unethical labour practices. This goes against the moral responsibility to ensure people in the supply chain are treated fairly.
- 4
- Conclude the dilemma: The business must choose between higher profits (Supplier A) and upholding ethical standards which may lead to a better brand reputation but lower short-term profits (Supplier B).
Recap
- Business ethics are the moral rules guiding business conduct.
- The primary goal of maximising profit can conflict with ethical behaviour.
- Ethical decisions consider the impact on all stakeholders, not just shareholders.
- Unethical behaviour can include exploiting workers, harming the environment, and misleading customers.
- An ethical dilemma occurs when there is a conflict between what is profitable and what is morally right.
Quick check
- Define the term 'stakeholder' and give two examples.2 marks
- State one reason why a business might act unethically.1 mark